Do You Have a Refund Policy?

DreamTicks allows you to request a 95% Refund on your initial purchase fee if have a Funded Account Challenge provided you have not activated/placed any trades on your Account, however, if you have used your active account or failed the Funded Account Challenge, we will not be able to offer you a refund.

To withdraw from the contract, you just need to send an email to our support team within 30 days from your purchase, our team will proceed to process your refund with all your respective fees included.

Note: Funded Accounts will receive their initial purchase fee reimbursed upon the successful completion of Phase 1 (Evaluation Stage) and Phase 2 (Verification Stage) of their Funded Account Challenge.

DreamTicks provides its traders with 30 days in phase 1 and 60 days in phase 2 to complete the Funded Account Challenge. However, if you do not log in and place trades within 30 days from your initial registration, your account will be temporarily suspended.

Related FAQs

General Queries
  • Once you have successfully passed Phase 2 (Verification Stage) of our Funded Account Challenge, before we can issue a DreamTicks Funded Account, where you will trade on a simulated live account, you will be required to complete our verification process, which should not take more than just a few minutes to do. How Do I […]
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  • The road to becoming a DreamTicks Trader could not be easier. To start, all you need to do is create a DreamTicks account by following these simple steps: Sign Up on Open your Email Inbox and find our Verification Email. The Verification Link will redirect you to our concise Registration Form. You will need […]
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  • The moment you create and log in to your DreamTicks account, you will immediately receive access to your Account Dashboard. Inside your dashboard is where you can purchase a Funded Account Challenge via your preferred payment method. If you choose to submit a payment via cryptocurrency, the transaction will not be confirmed until you receive […]
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  • After you have completed the Sign-Up Process and have had a chance to explore the DreamTicks Dashboard, it is time to purchase a challenge. Our checkout process is all about speed and simplicity: with clear product detail, smart coupon functionality, and a well-designed mobile optimized interface. To purchase a Funded Account Challenge, please follow these […]
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